Privacy Policy

This Privacy Policy applies to surgic.ai, SurgicAI websites, SurgicAI iPhone and iPad apps, TestFlight builds, and related software or support workflows that link to this page. If a specific product, institution, or contract provides a more specific privacy notice, that notice controls for that product or deployment.

SurgicAI tools are built for surgical education, training, research workflows, and clinical work support. They are not a substitute for professional medical judgment, institutional policy, emergency care, or direct clinician-patient communication.

Information you provide directly, such as your name, email address, role, institution, account details, beta signup information, support messages, survey responses, and feedback.

Content you choose to enter or upload in a SurgicAI product, such as notes, prompts, case details, logs, educational responses, drain tracking entries, simulation responses, recordings, images, exports, or other app-specific content.

Device, app, and usage information, such as device type, operating system, app version, browser type, approximate region derived from IP address, pages or features used, crash reports, diagnostics, performance data, and security logs.

Permission-based data, such as microphone, camera, photo library, notifications, or files, only when a product asks for permission and you choose to grant it through iOS, iPadOS, macOS, or your browser.

Information from service providers or platform partners, such as Apple, TestFlight, App Store Connect, authentication providers, hosting providers, analytics tools, crash reporting tools, payment processors, or institutional partners when those services are used.

Do not submit patient-identifiable information, protected health information, or institution-restricted clinical data into SurgicAI products unless the product, your institution, and any applicable agreement explicitly permit that use.

If a SurgicAI product is deployed under a separate institutional agreement, business associate agreement, data processing agreement, or research protocol, that agreement may add stricter rules for protected health information, retention, access, audit, and deletion.

To provide, maintain, secure, debug, and improve SurgicAI products and websites.

To create and manage accounts, authenticate users, save preferences, sync data, generate exports, and deliver requested app features.

To provide support, respond to privacy requests, communicate about releases or beta programs, and send service-related notices.

To monitor reliability, prevent abuse, protect security, investigate errors, enforce policies, and comply with legal or regulatory obligations.

To develop and evaluate product features, including AI-assisted features, using safeguards appropriate to the product, data type, user settings, and applicable contracts.

Some SurgicAI products may use AI models or AI service providers to process prompts, transcripts, images, case text, educational responses, or other content you choose to provide. Inputs and outputs may be processed to generate app functionality, improve reliability, enforce safety rules, provide support, and debug product behavior.

AI outputs can be incomplete or incorrect. Clinical decisions should be verified against professional judgment, primary sources, institutional standards, and supervising clinicians when applicable.

With vendors and service providers that help operate SurgicAI products, such as hosting, databases, authentication, analytics, crash reporting, email delivery, payment processing, customer support, security, and AI infrastructure providers.

With Apple or other platform providers as needed for App Store distribution, TestFlight testing, subscriptions, crash reporting, refunds, fraud prevention, and platform compliance.

With an institution, training program, research team, or enterprise customer when your account or product access is provided through that organization and the disclosure is consistent with the relevant agreement or product workflow.

When required to comply with law, protect rights and safety, investigate abuse, enforce terms, or complete a merger, acquisition, financing, reorganization, or asset transfer.

You can request access, correction, deletion, export, or restriction of personal information by emailing SurgicAI support. We may need to verify your identity before fulfilling a request.

You can manage app permissions such as microphone, camera, photos, files, notifications, local network, and tracking in the Settings app on your Apple device.

You can unsubscribe from non-essential marketing email using the link in the email or by contacting support. Service, security, and transactional notices may still be sent when needed.

Some data may be retained when required for security, legal compliance, billing, audit logs, dispute resolution, backups, or legitimate product operation.

We keep personal information for as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law, contract, security needs, or legitimate operational requirements.

We use administrative, technical, and organizational safeguards designed to protect information. No internet-connected service can guarantee perfect security, and users should avoid submitting sensitive patient-identifiable data unless an authorized workflow explicitly permits it.

SurgicAI products are intended for medical professionals, trainees, researchers, educators, and related adult users. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

SurgicAI is operated from the United States. If you use the services from outside the United States, information may be processed in the United States or other countries where SurgicAI or its service providers operate.

We may update this Privacy Policy as SurgicAI products evolve. The effective date will be updated when material changes are made, and continued use of a linked product after the update means the revised policy applies.